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Safelite Solutions contact centers renew ISO certification

Post Time:Nov 12,2013Classify:Industry NewsView:44

Safelite Solutions' national contact centers in Columbus, Ohio, have passed an independent renewal audit and fulfilled the requirements for ISO 9001 2000 re-certification on the first attempt with no major non-conformities, according to a March 9 company release.

The internationally-recognized ISO 9001 2000 standard is applicable to any manufacturing or service industry. Created by the International Organization for Standardization, Geneva, its objective is to set international requirements for quality management systems and is considered a benchmark of excellence. The contact centers received their first ISO certification in 2005.

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