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Fox River Glass marks 25 years in business

Post Time:Aug 14,2009Classify:Industry NewsView:353

 CARY – When John Amandes and Bill Poll went into the glass business 30 years ago in Barrington, it only took a short while to decide they wanted to be their own bosses.

Five years later, the pair opened Fox River Glass & Mirror in Fox River Grove. They moved to their current site in Cary more than 15 years ago, and as they celebrate their 25th anniversary in business, Amandes said they couldn’t be happier.

“We felt that our customer service strength and our glass-cutting skills could better serve the McHenry County and surrounding area,” he said. “We were looking to provide for our families and offer a top-notch glass service with a personal touch.”

The company has five employees, including Amandes and Poll, in its 2,500-square-foot facility at 376 Northwest Highway. Among other things, Fox River Glass cuts and installs mirrors, shower doors and glass tabletops, along with screen and window repair.

The building has a large workshop and a showroom, and Amandes said the company carried some raw glass materials to fabricate as much as they could on site to ensure faster delivery.

That comes in part because the company has expanded its range of services in the past 25 years.

“We’re doing more extensive glass projects in regards to customizing,” Amandes said. “Bath enclosures and insulated glass replacements have become our specialty due to our experience and our connections to high-quality vendors.”

Those connections have helped Fox River Glass not only improve its product over time, he said, but to make it available to more people as well.

“The ability to get very high quality products to a marketplace level that the average person can afford” is a change from when they opened, Amandes said. “There’s better products, energy efficiency, and distinct glass options for all different tastes.”

Although the housing industry has slowed, Amandes said remodeling work had picked up. The challenge, he said, was finding the right price for customers who were more price-conscious as their budgets had changed.

“In the next couple of years, I figure that new construction – residential and commercial – will get back to a good flow, but not like it was in the 1990s and early 2000s,” he said. “For now, we use our good reputation to provide service.”

That reputation has been built on service, Amandes said, and for that he and Poll credited their workers.

“We’ve been fortunate to have a great staff that’s been with us for several years,” Amandes said. “We are just another glass shop without them.”
 

Source: Author: shangyi

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